My son has been taking lessons here for nearly two years and absolutely loves it. The staff here are very welcoming and helpful, as are the other regular skaters and their families. My son has made a ton of friends of all ages and looks forward to coming every week. His coaches have been incredible. They truly care about the students. My husband and I even started skating because of how much fun our son was having. We have a blast!
Other reviews state that the ice isn't great, but that's really only true in the summer. This is Texas. It is incredibly hot and humid and a challenge to keep the ice in perfect condition at all times. This is true of other rinks, as well. The staff here are not sitting around idly; they are always actively working to improve the facility and make it enjoyable for the customers. Like I said, this is Texas - maintaining ice and a facility full of ice when it is 100+ degrees and 80%+ humidity is an uphill battle.
As for the reviews stating that the staff isn't friendly, that has not been our experience, nor the experience of anyone I know that frequents this rink. I can't tell you how many times I have watched someone come in for public skate and just be a complete jerk to the people working the front window. The way that people treat the staff working the birthday parties is beyond ugly. We actually left a birthday party because of the way one of the moms was treating the young ladies working the party. The problem here is not the staff, I assure you. If you have ever worked with the general public, you are familiar with what I am referring to.
We recommend this rink regularly and will continue to do so. We love it here!