This was one of the worst restaurant experiences I’ve had in a long time. The service from our waitress, Lauren, was absolutely terrible. She had a very cold attitude, never smiled, avoided eye contact the entire time, and spoke to us as if she was doing us a favor just by being there. When people go to a restaurant and pay for their meal, basic respect and professionalism should be the minimum.
The atmosphere didn’t help either. The place was extremely loud, making it hard to enjoy the meal or even have a conversation.
What really stood out in a negative way was the management. One of the managers was going around the dining room checking on table after table asking how everything was, yet he completely skipped our table. Not once did he stop by. That alone left a very bad impression.
The overall experience honestly made me feel very uncomfortable and unwelcome. It felt like we were being ignored on purpose. Between the poor service, the loud environment, and the way we were treated compared to other tables, it left a very bad taste.
Definitely not the kind of experience you expect when you go out to enjoy a nice steak dinner.